Privacy Policy

Updated August 2019

 

Introduction

Statfold Barn Festival is committed to protecting your personal information. This policy provides detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

 

Aside from helping us deliver events each year and take our work to new audiences, some of the information you share with us means you’ll receive more personalised and rewarding communications from us about the things that you are interested in.

 

If you have questions regarding your information or its use, please contact Joy Thomas by email

hello@statfoldbarnfestival.co.uk

 

How do we collect your personal information?

Statfold Barn Festival collects your personal data when you decide to communicate or interact with us in any of the following ways:

  • You use our website, www.statfoldbarnfestival.co.uk  

  • You purchase a ticket for our events

  • You complete an online feedback form

  • You contact us via email

  • You subscribe to our mailing list

  • You interact with us via social media

  • You are in a photograph/film commissioned by Statfold Barn Festival

 

The types of information Statfold Barn Festival collects

We only collect information that’s necessary to carry out our business. The type of information we collect depends on where and when it is gathered. This includes:

 

  • Information you’ve supplied on creative submissions (such as music files or videos) – details about you and the submission.
     

Statfold Barn Festival’s ticketing platform is supplied by a third party, SeeTickets. Any personal data stored or collected when booking at ticket is therefore legislated for by SeeTickets. More details about SeeTickets data protection policy can be found at their website, https://www.seetickets.com/content/data-protection

 

Why we collect personal information

 

The information we hold on you will be used in a number of ways:

  • To carry out a ‘contract’ with you (ie purchasing tickets)

  • To communicate with you about the specific event you signed up for

  • We need your personal information to provide customer service or enhance your experience.

 

Only where we clearly have your consent;

  • We may send you updates via email about what’s on, offers and news or about supporting us.

  • Send you other marketing materials we think you would like to hear about.

  • Where we have justifiable reason (‘legitimate interest’ or ‘legal obligation’)

 

We may learn about your interests so that we can contact you with information that is relevant to you;

  • To target our marketing communications so they’re more relevant to you.

  • For researching our audiences to help us to understand our audience better and ensure we’re sending relevant messages to each group.

  • Undertake consumer research: we may contact you to ask you to participate in consumer research either via an online or telephone survey or in person. You are under no obligation to participate in research.

  • We may share information about you with law enforcement agencies or other organisations or individuals if we are obliged to by law.

 

Your information and other organisations

Statfold Barn Festival will never share or sell your personal information to any third parties for marketing purposes without your prior consent.

 

We may share anonymised data with

  • Google Analytics, to collect traffic, location and communication data. We will make no attempt to find out the identities of those visiting our website.

  • Third party advertisers (such as Facebook or Google) to help us identify customers similar to our audience or to serve relevant adverts to you on third party websites.

 

Marketing

We would like to communicate with you about our work and our future events. We only do this if you give us permission. For example, we won’t add you to our mailing list if you just give feedback or contact us. You have the right to opt out at any time – if you no longer want to be contacted for marketing purposes click ‘unsubscribe’ within the e-mail we have sent.

 

Data storage, retention, access and erasure

We will keep your information for as long as is required for us to provide you with the service you have requested from us. Where your information is no longer required, we will ensure it is disposed of in a secure manner or anonymised.

 

The data we hold about you is in your control. It easy to access, amend or erase your personal details and email preferences personal information that we hold on you by emailing hello@statfoldbarnfestival.co.uk

 

Statfold Barn Festival will inform you if the way in which we will use your data changes.

You can request access, rectification or erasure of your data at any time by contacting the details above.

 

If you want to stop us processing your data, object to the way we are using it or do not want us to use your data for profiling, you can contact us – details above.

 

Cookies

Statfold Barn Festival’s website may use cookies. Cookies are text files placed on your computer by a website to collect standard internet log information and information about the behaviour of visitors that visit a website. For further information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org. You can set up your browser not to accept cookies, and the websites above tell you how to remove cookies from your browser.

 

Breach Notification

A personal data breach means a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of, or access to your personal data. If a breach is likely to adversely affect your personal data or privacy we will notify you without unnecessary delay. If this happens you will be provided with, as recommended by the ICO:

 

  • Statfold Barn Festival’s name and contact details

  • the estimated date of the breach

  • a summary of the incident

  • the nature and content of the personal data

  • the likely effects

  • any measures we have taken to address the breach

  • how you can mitigate any possible adverse impact

 

Other

This privacy policy was drafted with brevity in mind. It does not provide exhaustive detail of all aspects collection and use of personal information. If you have any specific questions, please contact us at the above information.

Statfold Barn Festival 2020

hello@statfoldbarnfestival.co.uk